Privacy Policy

Pinkology (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, create an account, subscribe, or purchase products from us.

By using our services, you agree to this policy. If you do not agree, please do not use our website or services.

Pinkology sells coffee and related products online. For questions about this policy or your data, contact us at team@drinkpinkology.com.

We may collect the following categories of information, depending on how you interact with us:

Identifiers and contact details: name, email address, phone number, billing and shipping address, and similar information you provide when you place an order, create an account, contact support, or sign up for updates.

Commercial information: products purchased, subscription status, order history, and payment-related metadata. Full payment card numbers are processed by our payment providers; we do not store complete card data on our own servers.

Internet or device data: IP address, browser type, device identifiers, general location derived from IP, pages viewed, and referring URLs, collected through our website, cookies, and similar technologies.

Communications: the content of emails or messages you send to us, including support conversations.

Directly from you when you check out, register, subscribe, or email us.

Automatically when you browse our site (for example through cookies, pixels, or server logs).

From service providers who assist with ecommerce, payments, fulfillment, analytics, or marketing, where permitted by law.

We use personal information to process and fulfill orders, manage subscriptions, communicate about your purchases, provide customer support, improve our products and website, detect and prevent fraud, comply with legal obligations, and send marketing where you have opted in or where applicable law allows.

We do not sell your personal information for money. We may share data with vendors who process it on our behalf under contract.

Our online store is powered in part by Shopify Inc. and its affiliates. When you make a purchase, Shopify may collect and process your information according to its own privacy practices. We encourage you to read Shopify’s privacy policy at https://www.shopify.com/legal/privacy.

We also rely on other partners for payment processing, shipping and logistics, email delivery, and analytics. They only receive the information needed to perform their services.

We use cookies and similar technologies to operate the site, remember preferences, understand traffic, and measure the effectiveness of content. You can control cookies through your browser settings; disabling some cookies may limit certain features.

We keep personal information only as long as needed for the purposes described in this policy, including legal, tax, and accounting requirements, dispute resolution, and enforcement of our agreements.

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, or export certain personal information, or to opt out of certain processing (including targeted advertising where applicable).

Residents of certain U.S. states may have additional rights under comprehensive privacy laws. Canadian residents may have rights under applicable federal or provincial privacy legislation, including PIPEDA where it applies.

To exercise these rights, email team@drinkpinkology.com with your request. We may need to verify your identity before responding. You may also have the right to appeal our decision regarding your request where required by law.

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take appropriate steps to delete it.

We primarily serve customers in the United States and Canada. If you access our services from elsewhere, your information may be processed in the United States or other countries where we or our vendors operate, which may have different data protection laws than your jurisdiction.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date below. Material changes may be communicated by email or a notice on our website where appropriate.

For privacy-related questions or requests, contact team@drinkpinkology.com.